Privacy Policy

Effective Date: 27th July 2025

www.clinicalimagingit.co.uk ("we", "our", or "us") is committed to protecting your privacy. We act as the UK distributor for a German medical imaging software provider and supply NHS Trusts and private imaging clinics with specialised IT solutions.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.

By accessing or using our site, you agree to the practices outlined below.

1. Who We Are

Clinical Imaging IT Ltd is a UK-based distributor of advanced medical imaging software, serving NHS hospitals and diagnostic clinics across the UK.

Website: www.clinicalimagingit.co.uk
Contact Email: MartinMcHaddan@clinicalimagingit.co.uk
Address: 42 Church Street, St Georges, Telford TF2 9JZ

2. What Information We Collect

a. Personal Information You Provide
- Name
- Email address
- Phone number
- Job title and organisation
- Any other information you submit via our contact forms or communications

b. Technical Data
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system

This data is collected automatically via cookies or analytics tools for site optimisation and security monitoring.

3. How We Use Your Information

- Respond to enquiries or service requests
- Provide product information, quotations, or technical support
- Maintain and secure our website
- Improve the performance, usability, and relevance of our services
- Comply with legal or regulatory requirements

We do not use your data for unsolicited marketing purposes, nor do we sell your data.

4. Data Storage and Retention

If you provide personal or business contact information through our website or during communications, we may retain it securely for a maximum of 90 days, unless:

- You give explicit consent to store it for longer
- We are required by law or contractual obligation to retain the data

After the 90-day period, your data will be securely deleted from our systems unless further consent is obtained.

5. Legal Basis for Processing (UK GDPR)

- Consent – Where you have given clear consent for us to process your data
- Contract – To take steps necessary at your request prior to entering into a contract
- Legal Obligation – Where processing is required by law
- Legitimate Interest – For necessary and proportionate business operations, including B2B communications

6. Data Sharing

We may share your information with:
- Our German medical imaging software partner for technical support or quotation purposes (subject to EU–UK data adequacy)
- Trusted third-party service providers (e.g., email hosting, website analytics)
- Legal or regulatory authorities if required by law

We do not sell or rent personal data to any third parties.

7. International Data Transfers

We may transfer your data to our partner company based in Germany, which complies with GDPR. If data must be transferred outside the UK/EU, we will ensure appropriate safeguards are in place.

8. Your Rights (Under UK GDPR)

You have the following rights:
- Access – Request a copy of the personal data we hold
- Rectification – Request correction of inaccurate data
- Erasure – Request deletion of your data
- Restriction – Request to limit how we use your data
- Objection – Object to processing based on legitimate interests
- Data Portability – Request to transfer your data to another provider

To exercise any of these rights, contact us at: [Insert contact email]

9. Cookies

Our site may use cookies or analytics tools (such as Google Analytics) to collect anonymised usage data. You can disable cookies in your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including encrypted email services, secure storage, and restricted access protocols.

11. Third-Party Links

Our website may include links to third-party websites (e.g., partner organisations or resources). We are not responsible for the content or privacy practices of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updated versions will be posted on this page with a revised "Effective Date."

13. Contact Us

If you have any questions about this policy or your personal data, please contact:

Email: MartinMcHaddan@clinicalimagingit.co.uk
Phone: 0121 517 1684
Address: 42 Church Street, St Georges, Telford TF2 9JZ

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